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<meta http-equiv="content-type" content="text/html; charset=windows-1252"><title>AutoSC Services</title>
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</head><body leftmargin="0" topmargin="0" marginheight="0" marginwidth="0"><table border="0" cellpadding="1" cellspacing="1" width="100%"><tbody><tr bgcolor="#FFFFFF"><td class="stdDarkBlueBold" colspan="1" align="left">&nbsp; Our Mission Is....</td></tr><tr bgcolor="#FFFFFF"><td class="std_whitebg" colspan="1" align="left"><blockquote class="stdBold" valign="center"><p>"Providing
 automated acquisition, storage, analysis, and distribution services of 
product data to enable proactive notification, diagnosis, and repair of 
GE Medical Systems equipment globally."</p>
</blockquote></td></tr><tr bgcolor="#FFFFFF"><td class="stdDarkBlueBold" colspan="1" align="left">&nbsp; Automated Support Center (AutoSC)</td></tr><tr bgcolor="#FFFFFF"><td class="stdText" colspan="1" align="left"><p>The
 AutoSC, or Automated Support Center is the back office application that
 interfaces with products through the IPTDS (Internet Protocol 
Transaction Delivery Service) Interface. The AutoSC provides a number of
 services and processing of machine data. </p>
</td></tr><tr bgcolor="#FFFFFF"><td class="stdRed" colspan="1" align="left"><p><b>NOTE:</b>
 Under the HIPAA Privacy Rule and the GEMS Privacy Guidelines, all data 
going through the AutoSC is considered in the "Research" realm where all
 Protected Health Information (PHI) is not required to do the job. In 
this case, all PHI information is to be removed from the data prior to 
being sent to the AutoSC per the GEMS Privacy Guidelines Section I Part 
J. A list of data that is classified as PHI information is in the GEMS 
Privacy Guidelines Section II Part D.</p>
</td></tr><tr bgcolor="#FFFFFF"><td class="stdDarkBlueBold" colspan="1" align="left">&nbsp;</td></tr><tr bgcolor="#FFFFFF"><td class="stdDarkBlueBold" colspan="1" align="left">&nbsp; ProDiags</td></tr><tr bgcolor="#FFFFFF"><td class="stdText" colspan="1" align="left">ProDiags is short for Proactive Diagnostics. It allows the modalities to set up tasks to execute at a predetermined schedule 
to check some state of the product. ProDiags has several parts. The main piece is delivered with IiP 
(<a href="http://dvl-autosc.am.health.ge.com/asd/dragon/home/images/IiP_block.jpg"> InSite/iLinq Platform</a>) 
which is the task manager, task scheduler, and the tasks to be executed. Also delivered with IiP, 
is the IPTDS layer which handles to communication with the AutoSC. The final piece is the AutoSC itself which processes 
in the incoming messages from the tasks. 
</td></tr><tr bgcolor="#FFFFFF"><td class="stdDarkBlueBold" colspan="1" align="left">&nbsp;</td></tr><tr bgcolor="#FFFFFF"><td class="stdDarkBlueBold" colspan="1" align="left">&nbsp; SWEEPS</td></tr><tr bgcolor="#FFFFFF"><td class="stdText" colspan="1" align="left">Sweeps
 are similar to ProDiags, but are initiated in the other direction. The 
AutoSC calls the site, ftp's a task to execute, executes the task, pulls
 back the resultant file, and processes the file to the modalities 
needs, usually sending e-mail to the initiator. This mechanism may also 
be used to download a patch to a site. Typically, sweeps are done on a 
short term basis. Long term data collections or diagnostic program 
executions should be located on the product as ProDiags task. 
</td></tr><tr bgcolor="#FFFFFF"><td class="stdDarkBlueBold" colspan="1" align="left">&nbsp;</td></tr><tr bgcolor="#FFFFFF"><td class="stdDarkBlueBold" colspan="1" align="left">&nbsp; Remote Data Acquisition (RDA)</td></tr><tr bgcolor="#FFFFFF"><td class="stdText" colspan="1" align="left">The
 RDA application relies on a ProDiags task called iipHealthPage to send 
daily log files to the AutoSC for storage in a Data Store for use later.
 Currently, CT is using this data for their Reliability Monitoring 
program which provides a graph of a single site's or multiple sites 
MEBEF (Mean Exams Between Exam Failure) and B10 values. 
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